Please note this FAQ is a work in progress and will be updated on a regular basis as we become aware of common queries. Please refer back to it often.
Q. What does it cost to sign up?
A. Nothing. Registration is absolutely FREE and you may make use of the tools in our back office to build your team until you decide to upgrade.
Upgrading will allow you to participate in the compensation plan as well as allow access to the product line and additional back office tools.
Q. What payment methods do you use?
A. We accept payments from the online eWallets of any of the five payment processors we use - Payza, Neteller, SolidTrustPay, OKPay and Perfect Money.
You can pay with Visa or Mastercard directly through SolidTrustPay without signing up for their their service.
SolidTrustPay also allows you to fund their accounts with Visa, Mastercard and Diners Club, bank wire and now Bitcoin.
OKPay has numerous facilities which allow you to use many additional methods, including Bitcoin and Litecoin.
Payza also allows funding of their accounts by Bitcoin.
Q. Do I have to have an online eWallet account to upgrade?
A. Not in all cases.
SolidTrustPay will allow payment by card without first having an account.
Payza requires you to register, but you may then use a card at the point of purchase.
You will also need one to withdraw your earnings. Instructions and a link for setting up your free eWallet accounts are given in the back office.
Q. Can I just send you money directly to upgrade me?
A. NO! We are not a bank or investment firm so we do not accept funds directly!
To participate in the affiliate program you must first make a purchase of our products from the back-office webstore. If your purchase qualifies for participation, tracking centres will be issued in accordance with affiliate plan to enable you to receive rebates or commissions.
Q. When do I get paid?
A. Our system is a real time system. Any commission payments are paid instantly into your back-office commission account as soon as a sale is made or any qualifying conditions are met or a payment run is done.
Q. How can I cash out my earnings?
A. Once your account balance is over $10.00 (Ten Dollars) and if your upgrade status is ACTIVE, you can enter a withdrawal request from your back-office.
We process requests daily on working busuiness days.
All withdrawals from your back-office commission account are made directly to your default payment processor account.
Q. What must I do to maintain ACTIVE status?
A. ACTIVE status requires that you have logged in and made a qualifying AdPack purchase at least once every 30 days. You may use your affiliate earnings from your back-office to do this.
You will be notified by email as well as it being indicated on your back-office dashboard starting from seven days before your status about to expire to make sure you do not lose out on commissions.
Q. I have changed my mind. Can I get a refund?
A. No. You must do your own due diligence before you make a purchase as to whether the products or services are suitable for your own use. Participation in the affiliate plan is only offered as a bonus after you have completed a purchase. It is not an investment and carries no guarantee of earnings. Do not purchase items simply to participate in the affiliate plan.
Q. Can I register multiple accounts under my own name?
A. No. Multiple accounts for your own use are not permitted and if discovered will be closed and any earnings forfeited.
You may if you wish open and manage an account for a family member or friend however you may be required to show proof that the account is for a real person.
Q. I have just registered and its been some time now. I still havent received my verification email. Whats happened?
A. Some ISPs are very intolerant and may block our emails. For smooth operation we would recommend you sign up with and use Google's gmail as we have found them to be the best by far.
Some emails to these providers dont go through, probably due to your junkmail settings, so please add us to your whitelist:
AOL, Hotmail, Livemail, Yahoo, Live.de
You may also need to check your junk mail folders, or add us to any whitelists you may be using like BoxBe.
A. A PC or laptop with an internet connection, preferably broadband. Please ensure you have the latest browser and email client installed.
We recommend you use the latest version of Mozilla FireFox, available as a free download from »HERE«
The system has also been tested and works perfectly with Google Chrome, Opera, Safari, IE Explorer 8+ and also on both default Android and IOS browsers.